Ground Floor Twin Rooms

These newly renovated standard hotel rooms comprise two single beds with en suite bathroom with shower. The air-conditioned twin rooms are located on the ground floor. Each room has a coffee station and Smart TV with complimentary Netflix and ShowMax with free Wi-Fi in all rooms. All bedrooms have a bar fridge.  These rooms do not offer direct access to the swimming pool and access to this area is via the hotel corridors. The rooms offer either street views or views of the building next door. Regrettably no pool views are available in this room category.

Amenities

BAR FRIDGE

All rooms offer a bar fridge.

BEDS

The bed configuration in each Ground Floor Twin Room is two single beds. These can be set up as a King-sized bed or split and set up as two individual beds. This roomtype does not offer double or queen sized beds. Note that when the beds are pushed together, the linen will remain that of two individual beds.

ELECTRICAL SUPPLY

The electricity supply is 240V. A built in 2-point plug as well as a USB plug is available next to the bed, as well as at the dresser.

LAUNDRY SERVICE

Laundry services are offered at an additional cost. Regrettably irons are not available in rooms.

PILLOW

An extra pillow is provided in the wardrobe for your convenience.

POOL ACCESS

Guests of the Ground Floor Twin Rooms have access to the swimming pool via the hotel corridors. The rooms do not have direct pool access but are just a short walk from the pool and courtyard.

SAFE

The bedrooms do not have an electronic safe.

SMOKING

All our rooms are non-smoking. Guests are allowed to smoke in designated smoking areas.

TEA / COFFEE STATION

For your convenience a tea and coffee station is in all rooms with a choice of tea and coffee, milk and sugar. Additional tea and coffee is available for purchase from the restaurant.

TELEPHONE (3CX)

Guests can download the 3CX app onto their smart phones to make use of our complimentary in house telephone app. Instructions are available via a unique QR code in the room or at reception.

TELEVISION

Each bedroom offers a SmartTV with a complimentary Netflix, ShowMax and YouTube. Take note that DSTV is not available but guests who have their own DSTV accounts are welcome to log in using the SmartTV streaming service.

TOILETRIES

We offer a liquid body wash and shampoo, as well as a body lotion. Regrettably we do not provide bars of soap. All bottled amenities are available to purchase at R150 per bottle. Please enquire with reception.

WI-FI

Free wireless internet is available to guests.

FAQ

ARE ALL YOUR ROOMS THE SAME?
The Ground Floor Twin Rooms are similar in d├ęcor but bathrooms do differ in terms of layout and look. Each room has tiled floors.  Some bathrooms have a walk in shower with a single glass panel, while others are boxed glass doors. If you wish to book a specific room that you have seen online, we recommend that guests contact us to request this. (Subject to availability.)

CAN I CHECK IN EARLIER / CHECK OUT LATER?
Check in is from 2pm to 10pm.  We understand that some guests may wish to arrive earlier due to other engagements elsewhere.  You are welcome to arrive at the property from 1pm and complete your check in, and once the rooms are ready at 2pm the keys will be available to you. Check out is between 6am and 10am. Late check-outs must be arranged in advance and is subject to availability; a late check out fee will apply. Checking out prior to our office hours should also be arranged in advance with our front desk.

CAN MY CHILDREN SHARE THE ROOM WITH US?
Rooms that have a 2 occupancy limit is not suitable for parents who travel with children. Elephant Springs Hotel does offers a family room option suitable for 4 guests (Ground and First Floor Family Rooms). While infants under 2 years are more than welcome to share the bed with parents who travel as a couple, note that cribs / cots are not available at Elephant Springs and we recommend that parents bring this along. Please notify us upfront if you are travelling with infants.

Additionally, should families book separate bedrooms for parents and children, we invite guests to inform us of this as a matter of urgency. Not all bedrooms are located in the same vicinity or floor and Elephant Springs Hotel will do its best to place the rooms as close as possible. This may not always be possible and is subject to availability.

CAN I BRING ALONG MY OWN FOOD & BEVERAGES?
The Elephant Springs Hotel is not a self-catering property and we kindly request that guests do not bring food with them.  Our hotel bedrooms do not offer cooking facilities, microwaves but we have introduced bar fridges with our revamp.  There are regrettably no braai facilities available.  You are however welcome to bring along snacks such as crisps, sweets or biscuits to enjoy in the comfort of your room. Kindly note that the hotel is not to be confused with the self-catering offering at the Apartments next door. Guests should also note that if they travel with others who reside at the Apartments, that they are not permitted to visit the units or use the facilities of the guests who reside in the Apartments as they are specifically designed to only accommodate 6 guests. We recommend that guests meet in our restaurant or bar to socialize, as the hotel facilities are also off limits to Apartments guests.

We are a fully licensed premise and consequently guests may not bring their own beverages or cooler boxes for use in our public areas.  Take note that ice is only available for drinks and beverages purchased in our bar. We value your cooperation in this regard.

WHERE IS MY ROOM LOCATED?
The Ground Floor Twin Rooms are situated on the ground floor of the property. All rooms are street facing or looking onto the building next door, and as such are located next door to the same room category. Some room types are not always available in the same location, and we urge guests to check with us upfront if they require rooms to be close together. Please do note that this may not always be possible. If you book more than one room in the same room category, note that they may not always be available close together as next door rooms may already be booked. To group rooms together we recommend that guests request this in advance. (Subject to availability.)