Apartment with Balcony
The Balcony Units are 3-bedroomed self-catering Apartments that leads out onto a private balcony overlooking the pool and courtyard. All units have a first floor entrance. Each non-smoking unit sleeps six guests. The main bedroom has an en-suite bathroom with toilet and shower. The second and third bedrooms are up a flight of stairs and each room has two single beds. The compact open plan living area / kitchenette is located at the end of a flight of stairs leading from the main entrance. The main bedroom is situated on the same level.
Amenities
BEDS
The bed configuration in each unit is as follows: Main Room 1x Double Bed, Second Room 2x Single Beds, Third Room 2x Single Beds. Note that the beds in the second and third bedrooms cannot be joined.
BLANKET / PILLOW
Extra blankets and pillows are not provided in the rooms. We recommend that guests bring along extras should they be sensitive to the cold or require more pillows.
BRAAI FACILITIES
All Balcony Units have a dedicated numbered braai stand beside the swimming pool.
ELECTRICAL SUPPLY
The electricity supply is 240V. All rooms have a standard 3-point plug, a 2-point plug and USB plug point.
LAUNDRY SERVICE
Laundry services are offered at an additional cost. Regrettably irons are not available in the Apartments.
POOL ACCESS
Guests of the Balcony Units do not have direct access to the swimming pool in the courtyard or the dedicated braai facilities. Access to this area is via the staircase to the side of the building.
SAFE
The main bedroom has an electronic safe.
SELF-CATERING
All units are equipped with a two-plate stove, an Air Fryer, Fridge, Toaster, cutlery, crockery and a kettle.
SMOKING
All our rooms are non-smoking. Guests are allowed to smoke in designated smoking areas.
TEA / COFFEE STATION
For your convenience a tea and coffee station is in the kitchen with a choice of tea and coffee, milk and sugar. Additional tea and coffee is available for purchase from the restaurant.
TELEVISION
Each unit boasts a flat-screen SmartTV with a complimentary Netflix, ShowMax and YouTube in the living area. Take note that DSTV is not available but guests who have their own DSTV accounts are welcome to log in using the SmartTV streaming service.
TOILETRIES
We offer a liquid body wash and shampoo, as well as a body lotion. Regrettably we do not provide bars of soap. All bottled amenities are available to purchase at R150 per bottle. Please enquire with reception.
WI-FI
Free wireless internet is available to guests. For assistance, please contact reception.
FAQ
ARE ALL YOUR APARTMENTS THE SAME?
The Apartments all boast the same décor and look. The images shown online are representative of a one of the units only, and some units may be mirrored in terms of layout and the direction in which the balcony and bedrooms face. If you have any specific unit that you wish to stay in, please contact us. (Subject to availability.)
CAN I CHECK IN EARLIER / CHECK OUT LATER?
Check in is from 2pm to 10pm. We understand that some guests may wish to arrive earlier due to other engagements elsewhere. You are welcome to arrive at the property from 1pm and complete your check in, and once the units are ready at 2pm the keys will be available to you. Check out is between 6am and 10am. Late check-outs must be arranged in advance and is subject to availability; a late check out fee will apply. Checking out prior to our office hours should also be arranged in advance with our front desk.
CAN MY CHILDREN SHARE THE UNIT WITH US?
All units have a maximum 6-guest occupancy. This amount may not be exceeded. Children and adults both count as individual guests. Each bedroom can as a result only sleep 2 guests, irrelevant of age. While infants under 2 years are more than welcome to share the bed with parents, note that cribs / cots are not available at Elephant Springs and we recommend that parents bring this along. Please notify us upfront if you are travelling with infants.
Additionally, should families book more than one unit for a combination of parents and children, we invite guests to inform us of this as a matter of urgency. Not all Apartments may be available next door to each other and is subject to availability.
CAN I BRING ALONG MY OWN FOOD & BEVERAGES?
Yes, the Elephant Springs Apartments are self-catering and guests are invited to bring along their own food and beverages. Braai facilities are available to guests of the Apartments only, not for the hotel guests. Do take note that food and beverages are not allowed inside the swimming pool.
The hotel next door is a fully licensed premise and the bar is available to guests of the Apartments. Take note that ice is only available for drinks and beverages purchased in our bar and guests cannot request ice for their own beverages brought onto the property. We value your cooperation in this regard.
WHERE IS MY UNIT LOCATED?
All units have a first floor entrance, and guests who have difficulty climbing stairs should take note of this. Units in the same category may not always be available right next door to one another, and guests should note that while that may be the case, that the courtyard side of the property may have the balconies or patios located beside one another. Guests who wish to have their units next door to each other on the courtyard side are advised to request this in advance. (Subject to availability.)